Refund Policy

Each offer has its own refund rule, set out below. Where a rule uses a number of days, we count from the day your payment is confirmed. The 10%-of-content test that older versions of this page used no longer applies to any offer.

CLAT UG Complete Programme

• You can ask for a full refund within 7 days of payment, and only before the batch starts.
• Nothing is refunded once the batch has started.
• The Complete Programme is announced for April 2027 and no payment is being collected yet. This section applies when payment opens.

Crucible

• Paying before 6 October: you can ask for a refund within 7 days of payment or by 23:59 IST on 6 October, whichever is earlier.
• Paying on or after 6 October (late enrolment, open to 10 October): the window is 48 hours from payment, and never past 23:59 IST on 12 October.
• There are no refunds after that window, however much of the programme has run.
• Instead of a refund, before the start date you may transfer your seat to the next cohort, or downgrade to the Crucible Mock Series, subject to availability. Write to us with your registered email and payment ID.
• The checkout works out your real window from our server clock, shows it before you pay (for example “Your refund window closes on 8 October 2026 — 2 days from today”), and asks you to tick a box to confirm it. A payment made on 4 October has a window that ends on 6 October, not 7 days later. This is also on the Crucible page.

Crucible Mock Series

• You can ask for a refund within 7 days of payment, provided fewer than three mocks have been started. The Mock Series is on sale until 22 November 2026, and every buyer has access to 10 December 2026.
• A mock counts as started as soon as you press Start and our server records an attempt for it, whether or not you finish. Re-opening an attempt you already started does not count twice, and viewing the mock list does not count. We count the distinct mocks of the series for which an attempt exists on your account; that is the figure we use.

Plus and Pro

• You can ask for a refund within 7 days of payment, no questions asked. This applies to Plus, Pro and the Plus-to-Pro upgrade, and to any 6- or 12-month Basic or Premium plan bought earlier.

The 7-day Plus trial

New accounts get a 7-day Plus trial at no charge. Nothing is paid for it, so there is nothing to refund. If you then buy a plan, the refund rule for that plan applies from the day you pay.

NLSAT Programme

No payment is collected at this stage, so there is nothing to refund yet.

How to ask for a refund

• Use the refund form on the contact page, or write to clat@iura.in.
• Give the email address registered on your account and your Razorpay payment ID. You will find the payment ID in your receipt email and on your Razorpay payment confirmation.
• Send your request inside the refund window for your offer. We reply from the same address.

How refunds are paid

• Approved refunds are processed within 7–10 business days.
• They are credited to the original payment method through Razorpay. UPI usually settles within 24 hours; cards usually take 5–7 business days.
• If you paid with a discount code, the refund is the amount you actually paid.

Your other rights

This policy does not take away any right you have as a consumer under the law. Disputes are dealt with under section 8 of the Terms of Service.